Pho Tue Technology and Software Solutions Joint Stock Company understands that the customers, visitors, users and others who use the websites we own and operate all value their privacy.

Please read the privacy policy below to better understand the commitments we make to respect and protect your rights.

This privacy policy explains how we receive, use and — in certain circumstances — disclose your personal information. It also explains the steps we take to protect customers' personal information. Finally, it explains the choices available to you regarding the collection, use and disclosure of your personal information.

This information security policy is incorporated into, and forms an inseparable part of, the terms and the terms of service published under our policies on this website. By accessing and using this website (including registering for services online), we understand that you agree to the contents of this information security policy and to the other related policies on this website.

Please check back regularly for updates to this Personal Information Security Policy. See section 10 for details.

1. PERSONAL INFORMATION

All content you see on the website is meant to inform you and help you choose a service. You may therefore use the website without providing any personal data (dữ liệu cá nhân). In certain cases, however, such as when registering for a service, we may ask you to provide personal data.

In this privacy policy, “personal information” is understood to include your name, username, address, email address, phone number, profile photo, or any other personal data you provide, as well as any information about you collected under our policy in accordance with applicable law.

2. COLLECTION OF USER INFORMATION

Our collection of customers' personal information complies with the requirements ofLaw on Cyberinformation Security No. 86/2015/QH13dated November 19, 2015,Decree 13/2023/ND-CPon personal data protection dated 01/07/2023 andDecree 85/2021/NĐ-CPDecree amending and supplementing a number of articles ofDecree No. 52/2013/NĐ-CPdated 16 May 2013 of the Government on e-commerce.

2.1- Information users provide when visiting or using products and services on our website

Some of our services require users to create an account or profile. To connect to and use these services, we may ask you to provide certain information about yourself to set up that account or profile.

By providing information to us through this website, you understand and consent to the collection, use, and disclosure of that personal information under the terms and conditions of this information security policy.

You fully agree and consent that the personal data you provide on the website may be retained at our headquarters or offices, and/or that such personal data may be stored on servers that currently exist or are yet to be determined, for the purpose of operating and developing the website and our services.

If you place an order, request a service or send feedback through the website, we may contact you to ask for the additional information needed to process or complete your order and/or request.

2.2- Information we collect while you use the service

We collect information about the services you use and how you use them. This includes:

  • Device information – such as hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version and the settings of the device you use to access the Services.
  • Login log information — for example, when and for how long you use the Services, the search terms you enter through the Services, and any other information stored in cookies we have placed on your device.
  • Location information – such as your device's GPS signal, or information about nearby WiFi access points and cell towers – may be transmitted to us when you use certain Services.
  • Facial information – for example, to perform facial check-in and to analyze images containing your face so that personalized images can be provided to you.
  • Other information – about your use of the Services, such as the applications you use, the websites you visit and how you interact with content provided through the Services.

The user information we collect will be used, stored and protected in the same way as information users provide themselves, in accordance with Section 2.1 of this privacy policy and applicable law.

3. USE OF USER INFORMATION

We use your personal information for the following purposes:

  • Verifying the identity of users of our products and services; contacting users with information about the products and services our website provides.
  • To send you information about our policies and services, including changes to those policies and services, and promotional information;
  • Processing payment transactions, sending notifications during a transaction, and confirming payment;
  • To provide support and customer care; to improve our services; to handle complaints, collect fees and resolve incidents, disputes and claims that arise;
  • To let you use contact details to reach, and be reached by, other users through the websites and associated websites that permit this.
  • Using your personal information for our business purposes, such as analyzing and managing our business operations, market research, testing, developing our products and services, identifying usage trends, measuring the effectiveness of advertising and promotional strategies, evaluating product and service trial results, and other business purposes consistent with applicable law.
  • We may work with certain other organizations — our partners — to deliver products or services to you. In those cases we need to and will share your personal information with them so that they can fulfil your request. Those organizations are not permitted to use your personal information for any other purpose and must follow security requirements when delivering products or services to you. How those partners use personal information is outside our control, and we accept no responsibility in that case.
  • We use browser cookies to:
    1. Remembering your sign-in details so you do not have to enter them again the next time you use the HITECHSITE service,
    2. provide customization, personalized content and information;
    3. measuring the effectiveness of our marketing campaigns,
    4. monitoring aggregate figures such as total visitors and traffic volume,
    5. diagnosing or fixing technical problems reported by users or by our staff;
    6. query your information after you log in.

4. STORAGE OF PERSONAL INFORMATION

Your personal information is stored by us at:

  • We store and Process your personal information on servers located in our data centers within the territory of Vietnam.
  • Your personal information may also be stored at our head office or business premises, or at any other data backup facility we operate from time to time;
  • Personal information is retained in accordance with the law and with our data retention purposes.
  • We retain facial data for a maximum of 30 days. We store data for this period to ensure the accuracy and effectiveness of the facial recognition process used for check-in. After this period, the data is automatically deleted from our system.

5. DISCLOSURE OF PERSONAL INFORMATION

Your personal information may have to be disclosed to competent state authorities or relevant third parties in the following cases:

  • To provide the services or products you request; or where necessary to process an order (for example, registering with VNNIC, resolving a dispute).
  • To meet obligations to provide personal information at the request of competent state authorities or as required by law.
  • To protect us and other third parties: we disclose account information and other personal information only when we are satisfied that doing so is consistent with the law and protects the rights and property of you and other third parties.

Outside the disclosure cases described above, we will not provide your personal information to any third party without your consent. We are committed to protecting your information and will not sell or trade your personal information to other organizations for commercial purposes or any other purpose inconsistent with applicable law.

6. Browser information recording (cookies)

At times, personal information may be placed on your computer to help us improve the website or the quality of service we provide. This information is commonly known as "cookies." Cookies are small pieces of information stored on your computer's hard disk or in your browser, not on the website. They allow certain information about your computer to be collected, such as IP address, operating system, browser settings, and the addresses of related websites.

If you do not wish to receive these cookies, or want to be notified when they are set, you can configure your browser accordingly if it supports this. Please note that if you disable cookies, you may not be able to access or use certain features of the website that depend on them. We do not intend to restrict your use in this situation; it is simply a limitation of how the website is programmed and built.

7. GUARANTEE OF PERSONAL INFORMATION SECURITY

In building the website, we may apply commercially reasonable measures to prevent unlawful access to, and improper use of, the personal information you send us through this website. Where the website supports online transactions, it applies the technology standard known as SSL (Secure Sockets Layer) to protect the confidentiality and security of data in transit.

Because there is always risk in providing personal data - whether in person, by phone, over the internet, or by other technical means - and because no technical system is completely secure or immune to hackers and tampering, we take precautions appropriate to the nature of the information to prevent and minimize the risks that may arise when you use this website.

Recognizing that perfect security does not exist on the internet, we use standard technology to protect personal information, including firewalls, layered access controls, and data encryption. We also maintain appropriate physical security measures at our facilities to protect the privacy of your personal information. Accordingly, while we apply reasonable security measures, we are not liable for any loss or disclosure of your information. We are also not responsible for the disclosure of your information by our partners or by other companies outside our control.

We also require that you do not disclose or share the password or other identifying details we provide with anyone else, including our own staff. Passwords and collected information are our property, and your use of them may be revoked at our discretion. You are also prohibited from using any password other than your own account password.

8. UPDATING PERSONAL INFORMATION

Whenever you use our service, we give you access to your personal information. If that information is incorrect, we allow you to update or delete it quickly - unless we are required to retain it for legal or legitimate business purposes.

When you update your personal information, we may ask you to verify your identity before we process your request.

We may also, on our own initiative or at your request, supplement, correct, or erase personal information that is inaccurate, incomplete, or out of date while you remain connected with our operations.

9. "MINORS"

A minor means a child as defined by the law of each country at the relevant time. We decline to serve individuals who are minors under applicable law. Accordingly, minors may not purchase or attempt to use any product — including free products — or any service under the terms and rules of this website without the consent of a parent, guardian or legal representative, unless local law provides or permits otherwise.

10. CHANGES TO THE PERSONAL INFORMATION SECURITY POLICY

We may change these provisions from time to time, including adding, modifying, or removing part or all of the content, or suspending the website, without notifying users. Any amendment, addition, or removal of content in this privacy policy will be updated and posted on this website.

Any addition, change, or removal of content in this Personal Information Privacy Policy takes effect from the moment it is posted on the website. If we update the Personal Information Privacy Policy and you continue to use the Service after the update, this means you agree to the new term(s) set out in that update.

You can check the effective date shown at the bottom to see when the personal information privacy policy was last updated.

11. Links outside this website

Our Website and Services may link to third-party websites and services that are outside our control. We are not responsible for the safety or security of any information collected by those other websites or services. You should exercise caution and review the personal data practices that apply to any third-party website or service you use.

12. CONTACT AND INFORMATION EXCHANGE

We will contact you and exchange information through the email address you provided when registering for the service. If that address changes, or if you discover that it is being used unlawfully, please notify us immediately so that we can take prompt supporting measures.

Please contact us with any questions or comments about the privacy agreement or about the websites owned by HITECHSITE, by email at hitechsite@photuesoftware.com or by phone on +84 8659 20041

The policy was last updated and took effect on 23/01/2025