HiTechCloud Synthetic Monitoring

System Availability Monitoring.

Proactively monitor system and application availability, measure response times, detect incidents, and keep the user experience consistent.

Proactively monitor system/application availability Detailed insight into application response times Monitoring from private, secure locations
Availability monitoring

Synthetic Monitoring: proactive availability monitoring for systems and applications.

HiTechCloud Synthetic Monitoring is a set of conditions and configurations that lets a business proactively monitor critical services and maintain availability anywhere, at any time.

The platform supports multiple protocols such as TCP, HTTP(S) and Ping, and returns detailed response data so incidents can be detected and resolved quickly.

Synthetic monitoring dashboard with HiTechCloud
Features

Proactive monitoring, response analysis and protection of the user experience.

Set up scheduled checks against critical endpoints, watch response times, and receive alerts when a service starts behaving abnormally.

Proactive availability monitoring for systems and applications

Monitor websites, APIs, servers and applications over multiple protocols such as HTTP(S), TCP and ping, from many locations.

Detailed insight into application response times

Observe latency, network timing and response quality to identify the cause of an incident more quickly.

Monitoring from private, secure locations

Set up a private location inside your internal network or on-premises environment to check business-critical applications.

Checks multiple common protocols

Supports ping, TCP, HTTP and HTTPS checks, covering everything from a simple endpoint to a production application.

Alerts based on SLO and SLA

Set alert thresholds on uptime, latency and response errors to hold to your service quality commitments.

Visual availability reports

The dashboard shows check status, downtime history and performance trends, helping operations teams decide faster.

Pricing

Synthetic Monitoring pricing.

Choose the plan that matches your number of checks, check frequency, monitoring locations and data retention period.

Synthetic Start

Availability monitoring workspace

390,000 VND / 1 month
  • Checks25 checks
  • Frequency5 minutes
  • Location2 locations
  • Data retention7 days
  • Check Ping, TCP and HTTP(s)
  • Basic uptime dashboard
  • Alerts via email and webhook
  • Suitable for small websites and APIs
Contact us for a consultation

Synthetic Pro

Availability monitoring workspace

2,490,000 VND / 1 month
  • Checks300 checks
  • Frequency30 seconds
  • Location10 locations
  • Data retention30 days
  • Private location for internal systems
  • SLO/SLA reporting by service
  • Advanced alert rules
  • Suitable for critical production systems
Contact us for a consultation

Synthetic Enterprise

Availability monitoring workspace

Contact by scale
  • ChecksCustomization
  • FrequencyCustomization
  • LocationCustomization
  • Data retentionCustomization
  • Design custom monitoring scenarios
  • Integrate with internal operating processes
  • Multi-region and hybrid cloud monitoring
  • SLA and deployment support on request
Contact us for a consultation

Note: the indicative pricing excludes VAT. Plans can be adjusted to the number of checks, the check frequency and actual deployment requirements.

Why choose Synthetic Monitoring?

Detect incidents before they affect users.

HiTechCloud lets businesses track uptime, latency and access experience from multiple locations to maintain service quality.

Straightforward system and application monitoring

Straightforward system and application monitoring

Set up API tests for systems and applications using multiple protocols such as HTTP(S), TCP, and Ping from a single management console.

Improve end-to-end application monitoring

Improve end-to-end application monitoring

Synthetic Monitoring gives a proactive view from public and private monitoring locations so bottlenecks surface earlier.

Detect incidents quickly

Detect incidents quickly

Response time analysis helps identify root causes, shorten resolution time, and visualize uptime through key metrics.

Complete visibility into your systems

Complete visibility into your systems

When a check fails, operations teams have the related metrics and logs on hand to troubleshoot without switching between platforms.

Meet your customer service quality commitments

Meet your customer service quality commitments

Track SLAs and SLOs proactively to keep the user experience consistent, particularly for critical services.

A partner you can rely on

Supporting businesses through digital transformation with cloud and AI.

See how Vietnamese businesses are growing, innovating, and scaling faster with HiTechCloud.

Enterprise customers
G-Group
Sotatek
OneCMS
FE Credit
Digital transformation customers
Technology partners
FAQ

Frequently asked questions about synthetic monitoring.

Quick facts before rolling out availability monitoring with HiTechCloud.

What is Synthetic Monitoring?

Synthetic Monitoring proactively checks the availability of websites, APIs, servers and applications by running scheduled tests from multiple locations.

Which protocols does the service support?

The service supports common protocols such as ping, TCP, HTTP and HTTPS to check a wide range of endpoints and services.

What is a private location used for?

Private locations let you run checks from a private network or an on-premise environment, which suits internal systems that are not exposed to the Internet.

Can response times be tracked?

Yes. The system provides latency, network timing, response history, and check status data for root cause analysis.

Which channels can alerts be sent to?

Alerts can be sent by email, SMS, Slack and webhook, depending on each organization's operating process.

How does synthetic monitoring support SLA/SLO?

Dashboards and reports track uptime, latency, error rates, and service objectives, supporting management of SLA/SLO commitments.

Do the prices include VAT?

The reference pricing excludes VAT and may change with the number of checks, check frequency, monitoring locations and deployment requirements.

Try it today

Experience cloud computing today.

Proactively monitor uptime, latency, and response quality for critical systems with HiTechCloud Synthetic Monitoring.