This applies to all customers, partners, and other parties currently registered for or using services at HiTechCloud (Cloud VPS, Dedicated Servers, Colocation, Hosting, Email, Domains, IPv4/IPv6/ASN resources, AI/MaaS infrastructure and platforms, Storage, and related services). Please proactively review, adjust, and ensure compliance before the deadline.
As part of a wider effort to strengthen legal compliance and build a safe, transparent online environment, HiTechCloud is writing to inform customers of a series of new legal instruments taking effect on 1 July 2026, together with existing regulations that bear directly on hosting, website and application operation, and digital infrastructure on HiTechCloud systems.
This notice quotes the material provisions verbatim and adds a detailed summary so that you can review, adjust and ensure compliance on your own initiative.
| Documents | Scope of regulation | Effect |
|---|---|---|
| Cybersecurity Law No. 116/2025/QH15 | Prohibited conduct in cyberspace; protection of information systems; data storage (replacing the Law on Cyberinformation Security 86/2015 (Luật ATTTM 86/2015) and the Cybersecurity Law 24/2018 (Luật ANM 24/2018)) | 01/7/2026 |
| E-commerce Law No. 122/2025/QH15 (Luật Thương mại điện tử) | E-commerce website and application operation; seller identification; handling violations | 01/7/2026 |
| Law on Personal Income Tax No. 109/2025/QH15 | Taxable income, including winnings and gifts, royalties and franchising income | 01/7/2026 |
| High Technology Law No. 133/2025/QH15 | High-tech activities (replacing the High-Tech Law 21/2008) | 01/7/2026 |
| Decree No. 174/2026/NĐ-CP (15/5/2026) | Administrative sanctions: postal services, telecommunications, radio frequency, e-transactions and IT (including video games and virtual items) | 01/7/2026 |
| Decree 147/2024/NĐ-CP (corrected by Official Letter 48/CP-KGVX) | Management, provision and use of internet services and online information | Current |
| Decree 13/2023/NĐ-CP; Decree 53/2022/NĐ-CP | Personal data protection; details of the Cybersecurity Law (data localization) | Current |
| Circular 48/2025/TT-BKHCN; Circular 10/2025/TT-BTC; Decision 3369/QĐ-BKHCN | Management, use and fees for internet resources; IPv6-only 2026–2030 | Current / 2026 |
| Official Dispatch 38/CĐ-TTg; Official Letter 314/BQTG | Combating, preventing and dealing with intellectual property infringement | 2026 |
| CV 4598/TB-PTG (HiTechCloud) | eKYC electronic identification via VNeID is mandatory | From June 15, 2026 |
Decree 174/2026/ND-CP of 15 May 2026 (Nghị định 174/2026/NĐ-CP) on administrative penalties in postal services, telecommunications, radio frequencies, electronic transactions and information technology, replacing Decree 15/2020/ND-CP.
Buying and selling virtual items, virtual currency or reward points (clause 3).
Permits the trading of virtual items between players (clause 4).
Converting virtual items into money or cards (clause 5).
Verbatim excerpt – Article 117. Effective date1. This Decree takes effect on 1 July 2026.
Verbatim extract – Article 101. Violations of the rules on players1. A warning is issued for registering incorrect personal details when playing G1 video games.
2. A fine of VND 600,000 to VND 1,000,000 applies to failure to observe the rules on playing-hours management at public electronic gaming venues.
3. A fine of VND 2,000,000 to VND 3,000,000 for any of the following acts:
a) Using video games to commit unlawful acts or to disrupt public order, social safety and national security;
b) Buying and selling virtual items, virtual currency or reward points.
Verbatim excerpt – Article 99 (clauses 4 and 5)4. A fine of VND 60,000,000 to VND 80,000,000 for any of the following acts:
a) Providing online video game services whose scripted content violates Article 8 of the Law on Cybersecurity (Điều 8 Luật An ninh mạng) and intellectual property regulations; simulating prize games offered in casino establishments, or games using playing-card imagery; […];
b) Allowing virtual items, virtual currency and reward points to be traded between players within an online video game.
5. A fine of VND 170,000,000 to VND 200,000,000 for any of the following acts:
a) Converting virtual items, virtual units or reward points into money, or into prepaid mobile telecommunications cards, bank cards, shopping cards, game cards, gift cards or other physical items that have transactional value outside the online game;
b) Providing online video game services containing information or images that distort or damage historical traditions, that violate national sovereignty and territorial integrity, or that insult the nation, notable figures or national heroes, where the conduct does not rise to the level of criminal prosecution.
Verbatim extract – Article 4, clause 3 (penalties for organizations and individuals)3. The fine levels prescribed in Chapters II through VI of this Decree are the fine levels applicable to organizations, except as provided in Article 101 of this Decree. Where an individual commits the same act of violation as an organization, the fine is one half of the fine applicable to the organization.
Any website or application that engages in: (1) buying or selling game accounts or virtual accounts (including brokering); (2) buying, selling, or trading virtual items, virtual currency, or reward points; (3) operating a marketplace, forum, or intermediary platform for the transactions above. These activities also violate Clause 7 of the Terms of Service and the AUP Policy.
Cybersecurity Law 116/2025/QH15 replaces the Law on Network Information Security 86/2015/QH13 and the Cybersecurity Law 24/2018/QH14.
Verbatim excerpt – Article 44. Effective date1. This Law takes effect on 1 July 2026.
2. The Law on Cyberinformation Security No. 86/2015/QH13 (Luật An toàn thông tin mạng số 86/2015/QH13), as amended and supplemented by Law No. 35/2018/QH14, and the Law on Cybersecurity No. 24/2018/QH14 (Luật An ninh mạng số 24/2018/QH14) cease to be effective from the date this Law takes effect.
Extract from Article 7. Prohibited acts in cybersecurity (excerpt)1. Publishing or distributing information in cyberspace with the following content: a) propaganda against the State; b) distorting history, denying revolutionary achievements, undermining national unity, offending religion, or discriminating on grounds of gender or race; c) fabricating, defaming, or spreading false information that harms another person's honor or reputation; d) fabricated or false information in the fields of finance, banking, e-commerce, multi-level marketing or securities.
2. Conduct in cyberspace: (đ) fraud and misappropriation of property; organizing gambling or gambling online; infringing copyright and intellectual property in cyberspace; (e) forging, circulating, stealing, trading, collecting or unlawfully exchanging credit card details, bank account details, crypto assets or digital assets; (g) using artificial intelligence or other new technology to impersonate another person's image or voice in breach of the rules; (h) unlawfully collecting, using, distributing or trading personal information and data.
3. Producing or putting into use tools, means or software, or engaging in conduct that obstructs or disrupts operations, or distributing junk email, junk messages, junk calls or harmful computer programs.
The E-Commerce Law 122/2025/QH15 (Luật Thương mại điện tử 122/2025/QH15) regulates e-commerce comprehensively, covering websites and applications with e-commerce functionality, e-commerce marketplaces, social networks with e-commerce functionality, and online advertising and promotional activity.
Verbatim extract – Article 25. Responsibilities of traders and organizations providing e-commerce services1. Traders, organizations and individuals must provide all information required by law before selling goods or supplying services on an e-commerce website or application.
2. Storing information about transactions, electronic contracts, sellers and buyers; providing that information to state authorities on request.
Verbatim extract – Article 39. Handling violations in e-commerce (clause 1)1. Where an organization or individual engaged in e-commerce activity commits a violation, it shall be dealt with according to the nature, severity and consequences of the violation by: a) administrative sanction; b) blocking of access, suspension or termination of the transaction or content, and suspension or termination of part or all of its activity on the e-commerce platform; c) a requirement to take remedial measures; and d) compensation where damage is caused.
Every e-commerce website or application running on HiTechCloud infrastructure must: (1) register with or notify the Ministry of Industry and Trade as required; (2) verify seller identity and publish transparent information about the trading organization or individual; (3) retain transaction data and electronic contracts and provide them when requested by a competent authority; (4) comply with the rules on protecting online consumer rights; and (5) not publish information about goods or services that breach the law or infringe intellectual property rights. Breaches will be handled under Article 39 of the E-commerce Law and Article 7 of the HiTechCloud Terms of Service.
This law takes effect from 1 July 2026.
Personal Income Tax Law 109/2025/QH15 (Luật TNCN) broadens the scope of taxable income, in particular income earned online, through affiliate marketing programs (Affiliate) and from digital transactions.
Verbatim extract – Article 25. Income from capital investment, royalties and franchisingIncome from royalties (including copyright, industrial property rights, technology transfer and the assignment of intellectual property rights) and income from commercial franchising are subject to personal income tax (thuế TNCN).
Verbatim extract – Article 26. Income from winnings, inheritance and giftsIncome from winnings, inheritance and gifts in the form of securities, capital contributions, real estate and other assets of value is subject to personal income tax.
For individuals and organizations taking part in HiTechCloud's affiliate program or similar referral programs: (1) commissions and bonuses from the affiliate program are personal income subject to personal income tax under the applicable rules; (2) customers are responsible for declaring and paying tax on income arising from affiliate commissions, bonuses, promotions and other income from online business activity; (3) HiTechCloud issues electronic invoices for its services under Decree 123/2020/NĐ-CP and provides income information to the tax authority on request as required by law; (4) every organization and individual receiving income from the affiliate program must retain the related records and supporting documents for tax declaration and finalization.
This law takes effect from 1 July 2026.
The High Technology Law 133/2025/QH15 (Luật Công nghệ cao 133/2025/QH15) replaces the High Technology Law 21/2008/QH12, and governs research, development, application, and transfer of high technology and high-tech products. It has a direct impact on customers using AI infrastructure, machine learning, high-performance computing (HPC), and other high-tech services on the HiTechCloud platform.
Verbatim excerpt – Article 4. High-tech activitiesHigh-technology activities comprise: high-technology research and development; applying high technology to manufacture high-technology products; providing high-technology services; and incubating high technologies and high-technology enterprises.
Customers deploying advanced technology solutions on HiTechCloud infrastructure (including AI/ML, GPU clusters, HPC, MaaS, container registry and Kubernetes) must: (1) review the applicable conditions under the High Technology Law 133/2025/QH15; (2) comply with the rules on technology transfer and intellectual property for AI models and high-technology products; (3) not use HiTechCloud infrastructure to deploy high-technology products that breach the law, including deepfakes and unauthorized image or voice impersonation; and (4) comply with information safety and security requirements when processing data on high-technology platforms.
This law takes effect from 1 July 2026.
Decree 147/2024/NĐ-CP dated 9 November 2024 on the management, provision, and use of Internet services and online information (corrected by Official Letter 48/CP-KGVX dated 29 January 2025) is the legal framework governing the provision of online information, social networks, online games, user identification, and the obligation to remove violating content at the request of the competent authority.
When processing end users’ personal data, the Customer must comply with the principle of lawful processing, have consent or another legal basis, safeguard the rights of data subjects, and report a data breach within 72 hours of an incident occurring.
Vietnam is rolling out a national IPv6 transition program. Customers using Internet resources (domains, IPv4, IPv6, ASN) on HiTechCloud infrastructure must understand and comply with the following requirements:
Circular 48/2025/TT-BKHCN dated 25/4/2025Guidance on managing and using Internet resources, covering domain names, IP addresses and autonomous system numbers (ASNs). It sets out clearly the responsibilities of organizations and individuals using Internet resources when registering, using and reporting on them.
Circular 10/2025/TT-BTC dated 19/3/2025Rules on maintenance fees and on allocation/assignment fees for Internet resources. Customers using IPv4/IPv6/ASN on HiTechCloud infrastructure must pay all resource fees in full as required.
Decision 3369/QĐ-BKHCN dated 27/10/2025 – IPv6-only transition program 2026–2030National program for transitioning to IPv6-only for the 2026–2030 period. New services need to prepare IPv6-compatible infrastructure. Customers using services on HiTechCloud are encouraged to set up IPv6 configuration early to ensure continuity once the transition roadmap becomes mandatory.
(1) Register and use domains, IPv4, IPv6 and ASN resources in accordance with the rules; (2) Pay Internet resource fees in full under Circular 10/2025/TT-BTC; (3) Prepare IPv6-compatible infrastructure in line with the national roadmap; (4) Do not use Internet resources for unlawful purposes (spam, network attacks, malware distribution); (5) Cooperate in providing information when the regulator requests it.
Under Official Letter 4598/TB-PTG dated 6 May 2026 and the Telecommunications Law No. 24/2023/QH15, all new registrations, renewals, and changes of subject for Domains, IPv4/IPv6/ASN resources, Cloud Server, and Dedicated Server require eKYC via VNeID level 2. Information that does not match the National Population Database will result in the transaction being rejected or the service being suspended.
Pursuant to Official Dispatch 38/CĐ-TTg dated 5 May 2026 of the Prime Minister on resolutely combating, preventing, and handling infringements of intellectual property rights, and Official Letter 314/BQTG-QL&HTQT dated 6 May 2026 of the Copyright Office on strengthening copyright protection online.
From Official Dispatch 38/CĐ-TTg (dated 05/5/2026) – Requirements:Ministries, sectors, localities and the organizations and individuals concerned must act decisively to counter, prevent and strictly handle infringements of intellectual property rights online, including: unauthorized copying and distribution of works, sound and video recordings, television programs and video games; use of unlicensed software; and trading in counterfeit goods and goods that infringe intellectual property rights on e-commerce platforms.
HiTechCloud requires all customers to comply strictly with the following principles across all service infrastructure:
To support a safe, transparent and sustainable online environment, HiTechCloud is running a campaign Full intellectual property compliance review across all service systems, pursuant to Official Letter No. 314/BQTG-QL&HTQT of 6 May 2026 from the Copyright Office of Vietnam and Official Dispatch No. 38/CĐ-TTg of the Prime Minister.
HiTechCloud asks all organizations, businesses and individuals using services on its platform (including Cloud VPS, Dedicated Server, AI Infrastructure, Hosting and Storage) to review their systems proactively and comply strictly with the following principles:
HiTechCloud by Pho Tue Software Solutions JSC (Công ty Cổ phần Giải pháp Công nghệ và Phần mềm Phổ Tuệ) is Official Microsoft Partner, and takes full part in the relevant partner programs. Customers using services at HiTechCloud can be confident that every Windows operating system license is legitimate.
Every service running the Windows operating system on HiTechCloud infrastructure (including Cloud VPS, Dedicated Server, Colocation and related services) is provided with Valid Windows OS license under the Microsoft SPLA program. Prices for products using Windows already license included under Microsoft SPLA — customers do not need to buy separate Windows licenses when using HiTechCloud services.
You can be confident that every Windows operating system supplied with HiTechCloud services is properly licensed, and is managed and issued in accordance with Microsoft's rules. For further advice on licensing, contact the HiTechCloud team.
HiTechCloud is entitled to refuse to initiate, renew, restore, or transfer a service if it detects signs of unlawful use, a violation of the Terms of Use, or failure to meet the required identification requirements. Refusal decisions are based on risk assessment, legal compliance, and system protection.
HiTechCloud is entitled to require customers to provide invoices, receipts, valid usage licenses, or proof of ownership for software, operating systems, and other intellectual property assets stored, installed, or run on HiTechCloud infrastructure, whenever necessary for inspections, audits, or at the request of the competent authority.
Failure to supply valid documentation within the required period may be grounds for suspending or terminating the service under the Terms of Service.
On receiving a valid copyright infringement notice from the rights holder, their legal representative, or a competent authority, HiTechCloud may temporarily hide the content, or lock or suspend the related service while verification is underway. The Customer is notified by email and has the right to file a complaint and submit evidence within the prescribed period.
HiTechCloud is not liable for any direct, indirect, incidental, special, or consequential damages, or any other loss or liability, arising from the Customer's unlawful use of the Service, breach of the Terms of Service, or the conduct of a third party the Customer has granted access to the Service.
The Customer is responsible for compensating HiTechCloud for the full amount of damages — including but not limited to attorney's fees, incident-handling costs, administrative fines, civil damages, remediation costs, and any other related expenses — if the Customer's violation causes HiTechCloud to be subject to a complaint, penalty, lawsuit, or an obligation to compensate a third party.
The Customer is responsible for cooperating fully and promptly with HiTechCloud during the verification, investigation and handling of violations. Refusal to cooperate, failure to respond within the applicable time limit, or the provision of false information may be grounds for immediate suspension or termination of service.
The Customer must not delete, alter, destroy, or conceal data, system logs, emails, log files, or any evidence relating to a violation after receiving notice from HiTechCloud or the competent authority. Destroying evidence may be prosecuted under the law.
Adds detailed rules on level 2 eKYC through VNeID:
To ensure strict compliance with the Microsoft SPLA program and to protect customers' lawful interests, the following conduct is prohibited across all HiTechCloud services:
All Cloud VPS, Dedicated Server, Colocation, Hosting, Email, Domain, IPv4/IPv6/ASN resource, AI/MaaS infrastructure and related services are affected by the new legal instruments.
You may remove or take down the infringing content within the same 48-hour period (for the buying and selling of accounts or virtual items). Relocating the entire website is not required.
Mandatory from 15/07/2026 for all new registration, renewal and change-of-holder transactions relating to domains, IPv4/IPv6/ASN resources, Cloud Server and Dedicated Server.
Customers may be subject to administrative penalties under Decree 174/2026/ND-CP (Nghị định 174/2026/NĐ-CP), may have their service suspended or terminated under Article 7 and Article 19 of the Terms of Service, and remain liable before the law.
| Documents | Notes / effective date |
|---|---|
| Cybersecurity Law No. 116/2025/QH15 | Effective 01/7/2026; replaces Law 86/2015 and 24/2018 |
| E-commerce Law No. 122/2025/QH15 (Luật Thương mại điện tử) | Effective 1 July 2026 |
| Law on Personal Income Tax No. 109/2025/QH15 | Effective 1 July 2026 |
| High Technology Law No. 133/2025/QH15 | Effective 01/7/2026; replaces Law 21/2008 |
| Telecommunications Law No. 24/2023/QH15 (Luật Viễn thông số 24/2023/QH15) | Current |
| Decree 174/2026/NĐ-CP | May 15, 2026; effective July 1, 2026 |
| Decree 147/2024/NĐ-CP (corrected by official letter 48/CP-KGVX of 29/01/2025) | November 9, 2024 |
| Decree 13/2023/ND-CP | Personal data protection |
| Decree 53/2022/NĐ-CP | Details of the Cybersecurity Law |
| Circular 48/2025/TT-BKHCN | April 25, 2025 |
| Circular 10/2025/TT-BTC | March 19, 2025 |
| Decision 3369/QĐ-BKHCN | October 27, 2025; IPv6-only 2026–2030 |
| Công điện 38/CĐ-TTg | May 5, 2026; intellectual property |
| Official Dispatch 314/BQTG-QL&HTQT | May 6, 2026 |
| Official Letter 4598/TB-PTG (HiTechCloud) | May 6, 2026; eKYC via VNeID |
| HiTechCloud Terms of Service | Article 7, Article 19; AUP Policy |
| HiTechCloud eKYC policy (Official Letter 4598/TB-PTG) | Pilot 01/7/2026; mandatory 15/7/2026 |
| HiTechCloud DMCA policy / copyright infringement notice | In force; the process for receiving and handling |
| Windows License & Microsoft SPLA terms (HiTechCloud) | Applies to every service running Windows |
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Contact salesCông ty Cổ Phần Giải Pháp Công Nghệ và Phần Mềm Phổ Tuệ
Address: 128 Đường Bình Mỹ, Bình Mỹ Commune, Ho Chi Minh City, Vietnam
Tax code: 0318222903, first issued by the Ho Chi Minh City Department of Planning and Investment on 20/12/2023, amended for the second time on 15/10/2024
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