Báo cáo sau sự cố phân tích nguyên nhân gốc rễ và cải tiến quy trình.
Postmortem nên blameless, tập trung vào hệ thống và quy trình. Cấu trúc: timeline, root cause, impact, action items (SMART). Chia sẻ rộng rãi để cả team học hỏi.
Group: Giám sát & SLA
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Contact salesPho Tue Software Solutions JSC
128 Binh My Street, Binh My Commune, Ho Chi Minh City, Vietnam
Tax code: 0318222903, first issued on 20/12/2023 by the Ho Chi Minh City Department of Planning and Investment (now the Ho Chi Minh City Department of Finance), amended for the 2nd time on 15/10/2024
Responsible for content: Nguyễn Thanh An
Hotline: 0865.920.041
Email: info@photuesoftware.com
Email Abuse: abuse@photuesoftware.com
Certificate: Telecommunications service registration certificate No. 18/GCN-SKHCN, issued by the Ho Chi Minh City Department of Science and Technology on March 10, 2026.
Apartment OT03, The Landmark 81, 720A Dien Bien Phu St., Vinhomes Tan Cang, Thanh My Tay Ward, Ho Chi Minh City
ICT Building, Software Park No. 2 (ICT Tower), Như Nguyệt Street, Hải Châu Ward, Đà Nẵng, Vietnam
Opening soon, expected September 2026
5F, Ginza Sky Building, 3-13-4 Ginza, Chuo-ku, Tokyo, Japan
Email: contact.jp@hitechcloud.asia
6F, Yanghwa Tower, 5 Teheran-ro 20-gil, Yeoksam-dong, Gangnam District, Seoul, South Korea
5F, Sugimoto Building, 1-4-7 Tokui-cho, Chuo-ku, Osaka, Japan
Email: contact.jp@hitechcloud.asia
7F, ONE FUKUOKA BLDG, 1-11-1 Tenjin, Chuo-ku, Fukuoka, Japan
Email: contact.jp@hitechcloud.asia
81-83 Campbell Street Surry Hills, NSW 2010, Australia
Email: sydney@hitechcloud.asia
150 E Brokaw Rd, San Jose, CA 95112, United States
Email: contact.us@hitechcloud.asia
36 Robinson Road, #20-01, City House, Singapore 068877
Email: contact.sgp@hitechcloud.asia
Mezzanine Floor, Jumeirah Living Marina Gate 3, Dubai Marina, Dubai, PO Box 121828
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